Cancellation Policy

Last Updated: September 19, 2026

At Strong 8K, we aim to make subscription management simple and transparent.
This Cancellation Policy explains how customers can cancel their subscriptions and how cancellation
affects future billing and access to our services.

1. Subscription Cancellation

Customers may request cancellation of their subscription by contacting our customer support team
through our
Contact Us
page.

Cancellation requests should be submitted before the next scheduled renewal to help avoid a future
subscription charge.

2. Cancellation Does Not Automatically Mean a Refund

Cancelling a subscription does not automatically result in a refund.

Refund requests are handled separately according to our
Refund Policy.

3. Refund Periods

The applicable money-back guarantee periods are:

1 Month: 7 days
3 Months: 30 days
6 Months: 30 days
12 Months: 30 days

The applicable refund period begins from the date of the original purchase or subscription activation.

4. Cancellation Before Renewal

If you do not wish to continue your subscription, please contact us before the next renewal date.
Once a renewal payment has been successfully processed, refund eligibility will be determined
according to our Refund Policy.

5. Cancellation After Renewal

If a subscription has already renewed, customers may request cancellation to prevent future renewals.
Cancellation after a renewal does not automatically reverse the renewal payment.

Any refund request relating to a renewal will be reviewed according to our
Refund Policy.

6. Immediate Cancellation

Customers may request that their subscription be cancelled immediately.
However, immediate cancellation does not automatically provide a refund for unused subscription time.

Any applicable refund will be determined according to our Refund Policy.

7. Technical Problems

If you are considering cancellation because of a technical issue, please contact our support team first.
We will make reasonable efforts to identify and resolve technical problems whenever possible.

8. Account or Terms Violations

Strong 8K reserves the right to suspend or terminate access where necessary due to fraud,
unauthorized use, abuse, or violation of our Terms & Conditions.

Termination resulting from a violation of our terms does not automatically qualify for a refund.

9. How to Request Cancellation

To request cancellation, please contact our customer support team and provide:

Your account email address
Order or invoice number
Subscription information
Reason for cancellation, if applicable

You can contact us using the button below:

10. Processing of Cancellation Requests

Cancellation requests are normally reviewed during our customer support hours.
Customers should allow reasonable time for requests to be processed.

We are not responsible for renewal charges that occur before a cancellation request has been received
and processed.

11. Changes to This Policy

Strong 8K reserves the right to update or modify this Cancellation Policy when necessary.
Any changes will be published on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions regarding subscription cancellation, please contact our customer support team.